Business Process Outsourcing Market was valued at USD 184.93 Bn. in 2023, and it is expected to reach USD 310.56 Bn. by 2030, exhibiting a CAGR of 7.69% during the forecast period (2024-2030).

The report provides current Business Process Outsourcing Market trends and regional insights in terms of demand, supply, and sales, as well as recent changes in the market. The Business Process Outsourcing market report focuses on the key drivers and restraints for key players, as well as the current competitive landscape and development prospects. The Business Process Outsourcing market report provides the most up-to-date market statistics, as well as future developments, size, and emerging trends, allowing you to identify the products and end users that are driving revenue growth and profitability. Company Profile, Product Specifications, Production Capacity/Sales, Revenue, Price, Gross Margin & Sales by Product are all included in this global Business Process Outsourcing market research report.

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Segmentation

Based on End-User, the IT and Telecom segment dominated the global Business Process Outsourcing Market with the highest market share of 22% in 2023. The segment is expected to grow at a CAGR of 7.80% and maintain its dominance by 2030.

by Service

Voice Processing
Telemarketing Services
Customer Care Services

by Outsourcing Type

Offsource
Nearshore
Onshore

by Application

Sales & Marketing
Procurement & Supply Chain
Facilities & Administrations
Customer Care
Training

by Organization Size

Large Enterprises
SMEs

by Ownership

Captive
Third-Party

by End User

BFSI
IT & Telecom
Healthcare
Manufacturing
Retail & E-Commerce
Government & Defense
Transportation & Logistics
Travel & Hospitality
Education
Energy & Utilities
Others

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Key Players

North America:
1. Activision Blizzard (California, USA)
2. Electronic Arts (EA) (California, USA)
3. Take-Two Interactive Software (New York, USA)
4. Riot Games (California, USA)
5. Cloud9 (California, USA)

Europe:
1. Fnatic (United Kingdom)
2. Team Vitality (Paris, France)
3. G2 Business Process Outsourcing (Berlin, Germany)
4. Natus Vincere (Na'Vi) (Ukraine)
5. Astralis Group (Denmark)

Asia Pacific:
1. T1 Entertainment & Sports (South Korea)
2. Gen.G Business Process Outsourcing (South Korea)
3. Invictus Gaming (IG) (China)
4. Team Flash (Singapore)

Latin America:
1. Isurus Gaming (Argentina)
2. All Knights (Mexico)
3. Infinity Business Process Outsourcing (Colombia)
Middle East & Africa:
1. Anubis Gaming (Egypt)
2. Nasr Business Process Outsourcing (United Arab Emirates)

Global:
1. FaZe Clan (California)
2. Team Liquid (Netherlands )
3. 100 Thieves (California)
4. Counter Logic Gaming (CLG) (California)North America Business Process Outsourcing Market, Key players:
1. ADP, LLC (United States)
2. Amdocs (United States)
3. Concentrix (United States)
4. Conduent Inc (United States)
5. EXL Service (United States)
6. Genpact (United States)
7. IBM Corporation(United States)
8. Sykes (United States)
Europe Business Process Outsourcing Market, Key players:
1. Accenture PLC (Ireland)
2. Anderson Group BPO Inc. (Philippines)
3. Avaloq (Switzerland)
4. Capgemini (France)
5. Teleperformance (France)
APAC Business Process Outsourcing Market, Key players:
1. Aegis Limited (India)
2. Automatic Infotech (India)
3. Conneqt Business Solution Limited (India)
4. HCL Technologies (India)
5. Infosys (India)
6. NTT DATA (Japan)
7. OctopusTech Solutions (India)
8. Plaxonic Technologies (India)
9. Wipro Ltd (India)
10. Tata Consultancy Services Limited (India)

Regional Analysis

Business Process Outsourcing Region dominated the Business Process Outsourcing Market in 2021 and is expected to witness significant growth during the forecast period. Government initiatives in the sector and regulations and rein in rising expenses drive the Business Process Outsourcing Market growth in the region. The Business Process Outsourcing market report includes a geographic condition of the market, and revenue as well as in-depth research into the business network structure, opportunities, and news updates.

Key Questions answered in the Business Process Outsourcing Market Report are:

• What is Business Process Outsourcing Market?
• What is the forecast period of the Business Process Outsourcing Market?
• What is the competitive scenario of the Business Process Outsourcing market?
• Which region held the largest market share in the Business Process Outsourcing Market?
• What are the opportunities for the Business Process Outsourcing Market?
• What factors are affecting the Business Process Outsourcing market growth?
• Who are the key players of the Business Process Outsourcing market?
• Which company held the largest share in the Business Process Outsourcing market?
• What will be the CAGR of the Business Process Outsourcing market during the forecast period?
• What key trends are likely to emerge in the Business Process Outsourcing market in the coming years?

Key offerings:

• Market Share, Size, and Forecast by Revenue|2022-2029
• Market Dynamics- Growth drivers, Restraints, Investment Opportunities, and key trends
• Market Segmentation: A detailed analysis by Business Process Outsourcing  
• Landscape- Leading key players and other prominent key players.

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